Study Guide

Topics: Culture, Management, Districts of Vienna Pages: 6 (1776 words) Published: October 3, 2014
MGT/538 Final Examination Study Guide

This study guide will prepare you for the Final Examination you will complete in the final week. It contains practice questions, which are related to each week’s objectives. In addition, refer to each week’s readings and your student guide as study references for the Final Examination.

Week One: Cross-Cultural Communication

Objective: Identify culturally appropriate communicative styles.

1. Experts suggest that firms that want to globalize through e-commerce must first localize, which means that firms need to a.  use local suppliers, vendors, and distributors to manufacture products for the local market b.  modify their products and services to meet the needs and interests of local cultures c.  sell their products in a brick-and-mortar store before selling them through an e-market d.  test their products and services in local markets before selling them over the Internet

Objective: Identify culturally appropriate communicative styles.

2. According to experts, managers of foreign companies planning to set up business in Russia should a.  realize that paying bribes is a necessary aspect of conducting business in Russia b.  assign funds for local promotion and advertising to establish a corporate image c.  use only home country managers to avoid problems with local corruption d.  avoid communicating with regional authorities about business activities

Objective: Contrast cross-cultural ethical values in business.

3. Which of the following is LEAST likely to assert pressure on managers regarding a firm's social responsibility and ethical behavior? a.  Public interest groups
b.  Government agencies
c.  Industry competitors
d.  Media reporters

Objective: Contrast cross-cultural ethical values in business.

4. Which of the following is NOT required under the Anti-Sweatshop Code of Conduct? a.  Firms must ban forced labor, abuse, and discrimination. b.  Firms must provide healthy work environments.
c.  Firms must agree to regular inspections by OSHA.
d.  Firms must pay at least the prevailing local minimum wage.

Week Two: Cross-Cultural Leadership Styles and Motivators

Objective: Contrast culturally appropriate leadership styles.

5. The two primary means of direct control for foreign operations are a.  financial statements and performance appraisals
b.  currency transactions and currency repatriation
c.  structure and staffing procedures
d.  sales quotas and budgets

Objective: Contrast culturally appropriate leadership styles.

6. Which of the following is a true statement regarding a common leadership style in the EU? a.  A common leadership style already exists among EU members. b.  It is unlikely that a common leadership style will develop in the EU. c.  EU members agree that a common leadership style is desirable for competition. d.  A common leadership style in the EU does not exist but is likely to occur because of e-business.

Objective: Contrast culturally appropriate leadership styles.

7. Which of the following is a content variable of global leadership? a.  Community relations
b.  Cultural adaptability
c.  Physical location
d.  Local resources

Objective: Identify culturally appropriate motivators.

8. John Smith travels back and forth between the United States and Saudi Arabia as an international manager. On John's most recent trip to Saudi Arabia, he presents his business associate, Tariq Ahmed, with a silk scarf. The scarf is intended as a gift for Tariq's wife. John's actions will most likely be viewed by Tariq as a.  a thoughtful gesture from the American

b.  an inappropriate and impolite gesture
c.  a bribe punishable by imprisonment
d.  an obligation that must be reciprocated

Objective: Identify culturally appropriate motivators.

9. One of the main dimensions of the labor-management relationship that an international manager must consider is a.  recruitment, training,...
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