Cross Cultural Communication
September 20th, 2013
Phyllis B. Phillips
There are six principals in cross-cultural communication. The first principal states that the greater the cultural difference the greater the chance is for the communication ti break down. The second principal says that when communication breakdowns occur during cross-cultural encounters, the breakdowns are most often attributed to cultural differences. The third principal states that communicating across cultures often leads people to be more conscious about their own communication. The fourth one states that cultures vary with respect to the number and kind of “do’s and taboos” that are required of its members. The fifth one states that a person should remember that learning what is normal in the culture the are communicating with helps you understand that group. The last principal states that as long as you see others as friendly and cooperative barriers will easily be broken down (Cheesebro, O'Connor, & Rios, Chapter Chapter 3, Cultural Diversity, 2010).
I chose to write about Hispanics. There healthcare experience is similar to African American, which is my race. First there is the language barrier. They speak another language and it can sometimes be hard to explain things when there is not a translator present. Things get lost in translation. Another issue is that they don't have healthcare. They don't have insurance so they don't go to a doctor and in turn they have poor health (Bzostek, Goldman, & Pebley, 2007).
When it comes to communications, there are many barriers. Providers communicate differently when it comes to Hispanics. Studies have shown that when providers deal with the Spanish speaking patients they ask less open ended question and probes for patient understanding because of the language barrier (Mayo, Windsor, Sundarwaran & Crew 2007). A seconds study states that when providers...
References: Cheesebro, T., O 'Connor, L., & Rios, F. (2010). Communicating in the Workplace. Retrieved from The University of Phoenix eBook Collection.
Bzostek, S., Goldman, N., & Pebley, A. (2007, September). Why do Hispanics in the USA report poor health?. Social Science & Medicine, 65(5), 990 - 1003.
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