A Journey to sharahad
Cross Cultural Communications Assignment
I. Executive Summary
When dealing with businesses there are always going to be cultural barriers and obstacles. This is because no two countries are the same and each person is different. Cross cultural communication looks at how people from various backgrounds interact and communicate and this is what this report will cover. It will look at how people from different backgrounds pass information and make negotiations despite the barriers of culture between them. The case study ‘Journey to Sharahad’ displays the cross cultural exchange between the Americans who have just arrived in Sharahad are completely oblivious to the culture and people of Sharahad and what their beliefs entail. However, despite being completely oblivious to the Sharahadians. The Americans must communicate and be able to interact in an acceptable manner if they are to seal the business deal. This exercise will not only display the differences in culture between the Sharahadians and the Americans but also will give a glimpse to how business in the real world works. Especially in a globalizing world where people are constantly importing and exporting and dealing with other nations, what are the types of problems that one could encounter and how could one possibly overcome them.
‘Journey to Sharahad’ displays various real life scenarios regarding how people of different backgrounds communicate with each other. In this exercise we will see how a conservative culture interacts with an individualistic culture. The Americans being the individualists while the Sharahadians are more on the conservative side. An American company has contacted Mizar Marketing which is a computer distributor in Sharahad. A couple of representatives of the American company will be flying over to discuss the possibility of Mizar Marketing becoming their distributor. However, there are cultural differences between the two cultures such as the Sharahadians do not assume about the future and work more in the present while the Americans will possibly be looking at more long term relationship and the benefits of collaborating with them in the long term. Situations such as this could cause conflict. Therefore we shall explore possible alternatives and solutions to any negative situation.
Cross cultural negotiation is one of many specialized areas within the wider field of cross cultural communications. By taking cross cultural negotiation training, negotiators and sales personnel give themselves an advantage over competitors. There is an argument that proposes that culture is inconsequential to cross cultural negotiation. It maintains that as long as a proposal is financially attractive it will succeed. However, this is a naive way of approaching international business. Because we are not all the same and come from different cultures and ethnicities, we have to learn to adapt to other cultures communication styles so, we do not end up offending anyone’s culture or way of life" Having the skills to make our connections stronger with each other can prove to be essential and crucial in today workforce" we purchase goods from other countries, we have meeting via satellite, and we have conference calls from all over the world" (Podmoroff, 2012). Culture is not the same as race, ethnicity, or country of origin. Although all of these things contribute to culture, many other things do as well. You may have differences in communication style with someone who looks just like you and may have the same style as someone who looks much different. The bottom line is: don’t assume and remember that everyone is an individual. When communicating with someone whose have differences cultures and first language, you need to speak a little slowly and try to rephrase your point. Most importantly, be patient and don’t be afraid to ask for their patience too. If you...
Bibliography: LeBaron, M. (2003, july). Cross-Cultural Communication. Retrieved from beyondintractability: http://www.beyondintractability.org/essay/cross-cultural-communication
Podmoroff, D. (2012). Cross-Culture Communication. Retrieved from mindtools: http://www.mindtools.com/CommSkll/Cross-Cultural-communication.htm
Shabi. (2004). Effective Cross Cultural Communication Skills creating Peace, Love and Understanding right around the world. Retrieved from only-effective-communication-skills: http://www.only-effective-communication-skills.com/cross-cultural-communication-skills.html
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