Cross Cultural Management

Topics: Learning, Critical thinking, Problem solving Pages: 12 (1987 words) Published: July 6, 2013
Study Guide

Taylor’s University
Undergraduate Programmes

March Semester 2013

BUS3464 Cross-Cultural Management

Tutorial 1 (week 2): Introduction to Cross-Cultural Management: Understanding how CCM works (Browaeys & Price, Ch. 1)

CLASS ACTIVITIES:
• Briefing

LEARNING OUTCOMES:
Students are able to demonstrate an understanding of:
• Layout and content of the Module Information Booklet (MIB) • Study Guide
• Assessments for CCM

TUTORIAL EXERCISES:
Briefing about the Module Information Booklet (MIB), Study Guide and assessments Clarify queries

PREPARATION FOR TUTORIAL NEXT WEEK:
Read Lecture 2 – ‘Dimensions of culture in business’
Bring your laptop/I-pad/smart phones which you can access the Internet

Tutorial 2 (week 3): Dimensions of Culture in Business (Browaeys & Price, Ch. 2 & 5)

CLASS ACTIVITIES:

• Form groups
• Internet search
• Group presentation
• Class discussion
• De-brief

LEARNING OUTCOMES:

Students are able to:
1. demonstrate an understanding of the cultural dimensions according to Hofstede model 2. compare and contrast the differences of the cultural dimensions between countries 3. apply the cultural dimensions to practical aspects of work, organisation and business to understand how these dimensions influence these aspects 4. develop their analytical skill and critical thinking

TUTORIAL EXERCISES:
Work in groups of 3-4. Go the following website:

http://geert-hofstede.com/countries.html

Select any two countries and compare their cultural dimensions. Discuss how the cultural dimensions will influence the following aspects:

• Management and leadership styles
• Interpersonal relations between peers
• Communication styles
• Doing business in the country

Each group then presents their ideas to the class.

PREPARATION FOR TUTORIAL NEXT WEEK:
Read Lecture 3 – ‘Comparing business cultures’
Each group to bring their analysis that they have done for the two countries (as in Tutorial 2) and a laptop Tutorial 3 (week 4): Comparing Business Cultures (Browaeys & Price, Ch. 3 & 4)

CLASS ACTIVITIES:

• Form groups
• Group presentation
• Class discussion
• De-brief

LEARNING OUTCOMES:

Students are able to:
1. demonstrate an understanding of the business cultures according to GLOBE classification 2. compare and contrast the differences of the business cultures between the clusters of countries 3. translate the concepts and understanding of the business cultures to practical business practices 4. develop their analytical & presentation skills and critical thinking

TUTORIAL EXERCISES:
Work in your previous groups for Tutorial 2. Prepare a 10-minute presentation that you will make as business consultants to a group of foreign expatriates who are from the 2 countries that you have analysed (decide which of the two countries the foreign expatriates are from and which of the two countries they will be working in), advising them on important business practices and behavioural guidelines that they need to know.

Each group will then present their recommendations to the class (who will take the role of the foreign expatriates). Question & answer session will be done after each presentation.

PREPARATION FOR TUTORIAL NEXT WEEK:
Read Lecture 4 – ‘Business cultures & Ethics’
Read case study “Nike’s CSR Challenge” (print from TIMeS) and bring to class

Tutorial 4 (week 5): Business Cultures & Ethics (Deresky, Ch. 2)

CLASS ACTIVITIES:

• Case analysis
• Class discussion
• De-brief

LEARNING OUTCOMES:
Students are able to:
1. demonstrate an understanding of the importance of ethics in global management of MNCs 2. read and understand a case study
3. identify the key ideas or points of a case study
4. apply the relevant concepts to the case study
5. develop their critical thinking, problem solving and communication...
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