Diversity Management

Topics: Canada, Cross-cultural communication, Multiculturalism Pages: 11 (351 words) Published: September 29, 2014
WHAT IS DIVERSITY MANAGEMENT?
“A voluntary organizational program
designed to create greater inclusion of all
individuals into informal social networks
and formal company programs.”

(Hiranandani, 2012).

AN ILLUSTRATING VIDEO!

REASONS FOR DIVERSITY
• Globalization
• Canada – diverse country
• Legislation to support diversity

• Reasons for workplace diversity

(Evans, 2013).

CROSS-CULTURAL
COMMUNICATION
• Intercultural communication Collectivism vs. Individualism • Barriers
 Stereotyping
 Lack of Understanding
 Prejudged
(Maude, 2011).

SUPPORT OF DIVERSITY MANAGEMENT BY
CANADIAN GOVERNMENT
• The Canadian Government adopted

multiculturalism policy:
 Providing services in other languages

 Attention to standards forms of prejudice

• Federal Employment Equity Act (EEA)
• Diversity strategy: by Ontario Government
(Hiranandani, 2012).

(Ontario Government, 2014).

IMMIGRATION AND WORK DIVERSITY
• Canada is no. 1 of the 3 “nations of immigration”
along with US & Australia
• 200 K – 250 K immigrants every year
• 70% of Canadian labor market are immigrants!
• Multiculturalism policy adapted by: Pierre
Trudeau in 1971. A good support to immigrants?

(Reitz, 2012).

(Serret, 2010).

BARRIERS

OF A DIVERSE WORKPLACE

• Lack of fit with a position. Physical attributes?
• Language barrier
• Unfamiliarity with the Canadian way

• Recognition of foreign credentials and nonCanadian work experience • Different standards of performance
• Disabilities accommodation

• Glass ceiling assumption

(Serret, 2010).

CASE STUDY AND RECOMMENDATIONS
• The article:
“Racist remarks cost tucking boss $31,750”

• Train the employees and management on
cultural communication

• Implement support groups
(HR Reporter, 2010).

Q. How to implement Work Diversity in
the workplace environment?

REFERENCES
• Evans, L. (2013).Diversity in Canada: an overview. Moving to Canada, Guide.
• Hiranandani, V. (2012). Diversity Management in the Canadian Workplace: Towards an Antiracism Approach. Metropolitan University College, Copenhagen, Denmark. P. 5, 13.
• HR reporter. (Feb 18, 2010). Racist remarks cost trucking boss $31,750.Termination
• Maude, B. (2011). Managing Cross-Cultural Communication: Principles and Practice. Hampshire,UK: Palgrave Macmillan. P.3-25.
• Ontario Government. (2014). About Ontario Public Service. Retrieved June 2014, from: http://www.ontario.ca/government/about-ontariopublic-service • Reitz, J. (2012). The Meaning of Canadian Immigration Experience for Europe. Retrieved June 2014, from: http://munkschool.utoronto.ca/research/themeaning-of-canadian-immigration-experience-for-europe/ • Serret, S. (2010). Managing in An Area of Diversity - Best Practices. Retrieved June 2014, from: http://www.labortek.com/images/articles/10.pdf



References: • Evans, L. (2013).Diversity in Canada: an overview. Moving to Canada,
Guide.
• Hiranandani, V. (2012). Diversity Management in the Canadian
Workplace: Towards an Antiracism Approach
• HR reporter. (Feb 18, 2010). Racist remarks cost trucking boss
$31,750.Termination
• Maude, B. (2011). Managing Cross-Cultural Communication: Principles
and Practice
• Ontario Government. (2014). About Ontario Public Service. Retrieved
June 2014, from: http://www.ontario.ca/government/about-ontariopublic-service
• Reitz, J. (2012). The Meaning of Canadian Immigration Experience for Europe.
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