Topics: Cross-cultural communication, Culture, Management Pages: 28 (2264 words) Published: February 19, 2014

Module Information
& Tutorial Guide


Email: popo@learning.icrgu.navitas.com

Business is increasingly international in its supply chains, routine transactions, and strategic focus. The workforce in both large and small firms reflects the diversity of the world’s peoples. Within this environment, management careers are increasingly pursued

internationally. The international reach of contemporary business brings inevitable complexity to the management task, as managers strive to maximize the productive potential of global markets through the development of their understanding of international competitors and consumers.

The development of intercultural
competences has emerged as a primary requirement for managers in both domestic and international corporations.
This module investigates the nature of international management and examines key themes and dilemmas that confront managers in an increasingly integrated and globalised environment. The key focus is on the development of intercultural awareness and an exploration of the techniques that enable managers to work

successfully, celebrating the diversity of the myriad approaches to the global management task.
During our work together, you will learn to assess the international management environment and its complexities. We will explore managers’ options as they consider the potential for international business. As part of this process, we will examine the factors that influence decision-making style and business values in the

international environment.




To provide students with an awareness of diversity in the
contemporary workplace and equip them with the skills needed to tackle management communication in a global setting

By the end of the module, you should be able to:

Explain and analyze cultural differences between people in the trans-national workplace
Assess the key competences required to work as part of a
diverse team in the trans-national workplace
Analyze the processes of communication in the transnational
workplace and develop strategies to overcome barriers and
Explain the relationship between management and organizational values and behaviour in the trans-national workplace

Each week we will meet for 3 hours, comprising two one-hour
lectures and a 1-hour tutorial. Lectures will focus on the key theoretical themes within the weekly topic and will include examples highlighting contemporary management challenges in the
international environment. The tutorials will involve a variety of activities, including group working sessions, class discussions, case study analyses, presentations etc. Please see the attached weekly timetable for more detail.


Defining the context of International Management
National cultures and management
National business cultures

Cultural Dilemmas
Western Business Cultures



Eastern Business Cultures
Management Style

Management Values and Culture
Culture and Corporate Organisation

Management Decision-making
Inter-cultural communication
Barrier to Effective Intercultural Communications

Managing Diversity
Culture and Conflict Management

Managing Culture Change
Intercultural Negotiations and Relationships

What follows below is a small selection of the many materials available, in the library and elsewhere. It is not a complete list, but will give you a good start in preparing for the course. From week to week, the teaching team will suggest additional texts and articles for class preparation and for supplementary reading....
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