Leadership in a Global Environment

Topics: Culture, Cross-cultural communication, Geert Hofstede Pages: 16 (1730 words) Published: August 25, 2013
Prof. Dr. Yvonne Ziegler


Leadership in a Global Environment


• Examples • Definition • Management vs. Leadership • Culture • Cultural dimensions • Components • Communication challenge • Expatriate success factors

International context

Cultural Intelligence

Leadership Implications

Who are leaders?


Which leaders do you know? Who are leaders for you?



What is characterizing a leader?



Leadership is an influence relationship among leaders and followers who intend real changes and outcomes that reflect their shared purposes.

Source: Daft (2008), p.4

Management vs. Leadership
Management Leadership - Vision & strategy - Keeping an eye on the horizon - Creating shared values - Helping others grow - Reducing boundaries - Focusing on people - Based on personal power - Acting as a coach - Emotional connections - Open mind - Listening - Nonconformity - Insight into self - Creates change and a culture of integrity Source: Daft (2008), p.15



- Planning & budgeting - Keeping an eye on the bottom line - Organizing & staffing - Directing & controlling - Creating boundaries - Focusing on products - Based on position power - Acting as boss - Emotional distance - Expert mind - Talking - Conformity - Insight into organization



Personal Qualities:

Outcomes: - Maintains stability - Creates culture of efficiency

Definition of culture
Internet in Leadership Germany Members of a group or a society sharing a distinct way of life with common values, attitudes and behaviors that are transmitted over time in a gradual, yet dynamic process. Source: Harris, J.E./ Moran, R.T. (1979).

International Context




Source: Adler (2002) p.17.

Values - attitudes - behavior
Internet in Leadership Germany
Values => explicit or implicit desirable to an individual or group => influences the selection from available modes, means and ends of action

International Context

=> can be both consciously and unconsciously

Attitudes => expresses values and disposes a person to act or react in a certain way to something

Behavior => any form of human action
Source: Adler ( 2002), p.18.

Linking values to behavior
Internet in Leadership Germany
Behavior Value Sample Countries/Areas China/Thailand Australia/United States

1 2

Use of understatement Asking people to call you by your first name Taking off from work to attend the funeral of an aunt Not helping the person next to you on an exam Disagreeing openly with someone at a meeting Not laying off an older worker whose performance is weak

H Indirectness F Informality Centrality of family Self-reliance




International Context

4 5 6


Switzerland/Canada Germany/England

A Directness

E Respect for age



At a meeting agreeing with a suggestion you think is wrong

D Saving face

Asia generally


Inviting the teaboy to eat lunch with you in your office





Asking the headmaster's opinion about something you're an expert on

G Defence to authority



Accepting, without question that something can't be changed

C External Control

Saudi Arabia/Turkey

Source: www.uop.edu/sis/culture.

Culture: The hidden dimension
Culture has observable aspects and suspected, imagined, or intuited.

Internet in Leadership Germany

Holiday customs Facial expressions Paintings Food Music Eating habits Literature Concept of personal space Work ethic Gestures

International Context

Rules of social etiquete Religious beliefs

Concept of beauty

Childraising beliefs Importance of time


Concept of leadership Concept of fairness

Concept of self

General world view

Nature of friendship...
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