We are the Catering Manager of a staff canteen in a large multi-national company. The kitchen supervisor has just left and we have decided to offer the position to the best candidate from our recent recruitment interviews, this candidate is a well-qualified cook, but has no previous supervisory experience.
For resolve this situation, we need to:-
Outline our plan for this new entrant’s induction training; and 2.
Explain and justify our plan with special reference to learning theories.
In order to help the new kitchen supervisor to settle down quickly into his job by becoming familiar with the people, the surroundings, the job and the business; and satisfy our company’s need that we want our Kitchen Supervisor is not only a well-qualified cook but also a good supervisor. We plan to provide a Typical Induction Program and an ongoing Supervisor Training Program.
Our plan of Typical Induction Program includes:-
Any legal requirements (for example, some Health and Safety training is obligatory) -
Any regulatory requirements (for example in the banking sector certain forms need to be completed) -
Introduction to terms and conditions (for example, holiday entitlement, how to make expense claims, etc.) -
A basic introduction to the company, and how the particular department fits in -
A guided tour of the building
Set-up of payroll details
Introductions to key members of staff (department staff, supervisor grade) -
Day to day Tasks
Our plan of Supervisor Training Program includes:-
Essential Skills of Leadership (ESL)
Essential skills of Communicating (ESC)
Developing Performance Goals and Standards
Providing Performance Feedback
Improving Work Habits
Coaching Job Skills
According to human resource management theories, Training and Development is a widely and common applied in different industry. Almost all of industry would be viewed as a program, plan or strategy and applied in their organization. It can be seen that training and development is very important and necessary in an organization.
Training and Development can be defined as the official and ongoing educational activities within an organization designed to enhance the fulfillment and performance of employees. Training and Development programs offered by a business might include a variety of educational techniques and programs that can be attended on a compulsory or voluntary basis by staff.
Training can provide many of advantages for the employee, it can develop individuals within an organization for healthy growth, and also provide KAS to employees to achieve the organizational goals as well as their individual goals; Adequately prepares employees for the jobs and supplements their inadequacy, not only provide training when employee’s KAS are not enough, better for adequately prepare employees;
Re-orientation or induction employees during changes, employees need a re-orientation or induction training before they start their new job or new position, it can increase their morale and productivity of employees; Motivate employees, training can treated as a strategy for motivate employee which is lost orientation, it help them to build up their driving force; Socializes employees, training is a process of learning, social rules and relations are created, communicated, and changed in verbal and nonverbal ways during training; As a form of appreciation, helping employees to understand the contribution of management and managers, employees may not really understand what managers doing, or feeling neglected, training can provide usage information as a reward and feeling value; As a form of instruction, in new skills and techniques, training and development helps in increasing the job knowledge and skills of employees at each level. It helps to expand the...
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