Xcom/285 Week 3 Cross-Cultural Communication Matrix

Topics: Communication, Cross-cultural communication, Culture Pages: 4 (840 words) Published: April 2, 2012

Associate Level Material
Appendix C

Cross-Cultural Communication Matrix

Use the matrix to complete the country information. Write 3-4 sentences for each item.

• Access the Business Around the World information by accessing http://www.mhhe.com/business/buscom/bcommonline/ • Select three regions of the world to research by clicking the map on the lower-left corner of the page. Select one country from each region you chose to research. Enter your final country selections into the matrix. The Web site provides you with a strong starting point. You may also want to perform a general Internet search to find additional information. • Include APA-formatted references on a separate page.

The assignment is due in Week Three.

|Cross-Cultural Communication | |Country |Preferred Communication Style |Nonverbal Communication Practices |Business Communication Norms |Strategies to Increase Cross-Cultural | | | | | |Communication | |Japan |Indirect, implying what they are trying|Sit quietly without fidgeting as that |Close social relationships must be |The use of technology can greatly increase | | |to say instead of communicating in a |creates a negative response. Lowering eyes |achieved before a business |cross-cultural communication because of the | | |direct and bold manner. |is a sign of respect especially to elders. |relationship can be formed. Little |ability to reach someone in a different | | |...

References: McGraw-Hill/Irwin. (n.d.). Business Communications online. Retrieved from http://www.mhhe.com/business/buscom/bcommonline/
World Business Culture. (n.d). Saudi Arabian Communication Styles. Retrieved from http:// http://www.worldbusinessculture.com/Saudi-Arabian-Business-Communication-Style.html
 Mind Tools. (1996-2011). Cross Culture Communication . Retrieved from http:// http://www.mindtools.com/CommSkll/Cross-Cultural-communication.htm
Locker−Kienzler. (2008). Business and administrative communication (8th ed.). : The McGraw-Hill Companies.
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